CollectionsLookbooks
StudioBag0

Company

  • Behind the brand
  • Studio and stores
  • Journal
  • Contact

Brand

  • Lookbooks
  • Collections
  • Collaborations
  • FXL Circle

Terms and privacy

  • Terms
  • Privacy

Client services

  • Shipping
  • Returns and exchanges
  • Size guide
  • Find my order
  • Gift card
  • FAQ

© 2026 FXLwear. Jakarta, Indonesia.

Instagramhello@fxlwear.co

Legal

Privacy

This privacy policy explains what personal data the FXLwear online store at fxlwear.co (“FXLwear”, “we”) collects, why, who helps us process it, how long we keep it, and how to ask us to change or delete it. It follows Indonesia's Personal Data Protection Law (UU PDP).

Last updated: 4 October 2026.

Who we are

FXLwear is an independent clothing label based in Jakarta, Indonesia. We are responsible for the personal data described here. For any privacy question or request, email hello@fxlwear.co.

What we collect

  • Contact details: your name, email, and mobile number.
  • Delivery details: the address you ship to.
  • Order details: what you bought, what you paid, and returns. We never see or store card numbers.
  • Account details, if you create an account: your password is stored hashed by our authentication provider.
  • Google, Apple, or Shop sign-in details, if you use them: see the next section.
  • Usage data: pages visited and the campaign or link that brought you here.

Google user data

You can create an FXLwear account or sign in with “Continue with Google”. This section describes exactly how we handle the data Google shares with us.

  • Data we access. We request only the basic sign-in scopes openid, email, and profile. From your Google Account we receive your name, email address, whether the email is verified, your profile picture URL, and a Google account identifier. We do not access your Gmail, contacts, calendar, Drive files, or any other Google data.
  • How we use it. We use this data only to create your FXLwear account, sign you in, show your name and profile picture in your account, send order and account emails, and link guest orders you placed earlier with the same email address. We do not use Google user data for advertising, and we do not use it to train AI or machine-learning models.
  • How we store and protect it. The data is stored in our authentication and database provider, Supabase, encrypted in transit (HTTPS) and at rest. Access is limited to the FXLwear team members who need it to run orders and customer support.
  • Who we share it with. We do not sell, rent, or trade Google user data. We share it only with the service providers listed under “Who processes it for us”, only as needed to run your account and orders, or when Indonesian law requires it.
  • How long we keep it. We keep it while your account exists. When you delete your account, or ask us to, we delete your Google sign-in data within 30 days, except order records the law requires us to keep.
  • How to remove access or delete it. Email hello@fxlwear.co to delete your account and data. You can also revoke FXLwear's access at any time on your Google Account connections page.

FXLwear's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Sign in with Apple works the same way: we receive only your name and email address (or Apple's private relay address) and use them as described above.

Sign in with Shop, run by Shopify, works the same way: we request only openid, email, and profile, receive your name, profile picture, email address, whether the email is verified, and a Shop account identifier, and use them as described above. We do not receive your Shop payment methods, addresses, or order history.

Why we use it

To take payment, ship your order, handle returns, answer questions, prevent fraud, and keep records the law requires. With your consent, we also email you about new releases; you can unsubscribe at any time.

Who processes it for us

  • Supabase: database and sign-in.
  • Shopify: Sign in with Shop, only if you choose it.
  • Xendit: payments.
  • Biteship and the courier you choose: delivery.
  • Resend: order emails.
  • Vercel: hosting. Sentry: error reports, without cookies or form contents.
  • PostHog and Google Analytics: anonymous visit statistics.

We do not sell personal data.

Cookies

We use cookies to keep your bag, keep you signed in, and remember which campaign or referral link brought you here for 30 days. Analytics cookies are only set in production.

How long we keep it

Order records are kept for as long as tax and accounting rules require. Carts from guests expire after 30 days of inactivity. Account data stays until you ask us to delete it.

Your rights

You can ask for a copy of your data, ask us to correct it, withdraw consent for marketing, or ask us to delete it. Email hello@fxlwear.co and we will answer within 3 x 24 hours.

Changes to this policy

If we change how we handle personal data, we will update this page and the date above before the change takes effect.

Bag0