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Company

  • Behind the brand
  • Studio and stores
  • Journal
  • Contact

Brand

  • Lookbooks
  • Collections
  • Collaborations
  • FXL Circle

Terms and privacy

  • Terms
  • Privacy

Client services

  • Shipping
  • Returns and exchanges
  • Size guide
  • Find my order
  • Gift card
  • FAQ

© 2026 FXLwear. Jakarta, Indonesia.

Instagramhello@fxlwear.co

Help

Returns and exchanges

Wrong size? Exchange it. Changed your mind? Return it within 14 days of delivery.

What can be returned

  • Unworn, unwashed pieces with the original tags attached.
  • Requests made within 14 days of delivery.
  • Damaged or wrong items at any time within that window, with a photo.

How to start

Open your order from your account or from the link in your confirmation email, then choose Return or exchange. Lost the email? Use Find my order.

We reply within two working days with the return address. Send the parcel back with any tracked courier and keep the receipt.

Refunds, exchanges, and store credit

Exchanges for another size ship free once we receive your return. Refunds go back to your original payment method, or to store credit if you prefer, within 5 working days of the parcel arriving.

Original shipping costs are refunded only when the item was damaged or wrong.

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